The Cost of Missing Business

What is the actual cost of missing a customer interaction? Whether it's a missed email, phone call, or walk in, these missed moments are difficult to replace.

The impact to your business depends on your goals and values. Of course businesses have expenses. However, customers need to feel that you are reachable. After all, it is their money that is supporting your business. Having to balance personal life with the needs of your customers can reach a breaking point if it's improperly balanced. It's better to be proactive about the situation and seek additional help.

Virtual Assistants are a great option for businesses that need to refocus their priorities while still taking care of the needs of their customers. With the introduction of AI into every industry, it helps to have a combination of automated chat services as well as a human connection. Although AI is extremely helpful, there are many nuanced situations that it cannot address alone.

Impressions are important, and most customers want to make sure they are spending their time and money with a business that is transparent. Having a quick response time helps you stand out miles apart from your competitors because so many people feel like their concerns may never be addressed in a timely manner, if at all. Having the ability to reach out quickly can earn you a customer for life.

So how do you find a Virtual Assistant who is able to help with your daily tasks? Those missed moments with your customers are adding up, and it takes even more of your time to find trustworthy professionals who work well with you and your team. Quillie is dedicated to matching you with the Virtual Assistant that best suits your needs. If you are starting to feel the cost of missing potential and repeat customers, please reach out to info@quilliemedia.com to get connected to a professional.